City of Detroit Open Enrollment Period


The open enrollment period for 2020 period begins on Friday, November 1, 2019, and will continue through Thursday, November 21, 2019. If you wish to make changes to your medical, dental, vision, life insurance or flexible spending plans, this is the time. New coverage will take effect on January 1, 2020. 

All employees should log into the online system ( to complete the enrollment process for the 2020 plan year. Failure to do so may result in automatic default of benefits as described in the Plan Options booklet. 

If you do not have access to a computer, you may call toll-free 855-224-6200 to complete your enrollment over the phone with a representative. Call volumes are heavy during the open enrollment period and you may be asked to leave a message. YOUR CALL WILL BE RETURNED. 

An employee open enrollment packet will be mailed to your home. This package includes the 2020 City of Detroit Health Care Plan Options booklet which provides eligibility requirements and summaries of the health care plans in a format that permits easy comparison and the new contribution amounts that employees will be required to pay effective January 1, 2020.

IF YOU HAVE QUESTIONS, please call the Benefits Administration Service Center at 855-224-6200.